Please make sure when dropping off deliveries for your loved ones that all the items are labeled with whom it needs to be delivered to. Even if you have communicated with a staff member about the drop off, another staff may help with delivering and we want everyone to get the right deliveries without any confusion.
When doing window visits with friends and family please DO NOT open the window to communicate. We will be more than happy to provide your loved ones with a phone to communicate during the visit if needed. We do understand that the no inside visiting restrictions are taking its toll on everyone. We always have the resident’s safety in mind and want to keep our residents healthy and safe.
Thank you in advance!