In late November we sent out satisfaction surveys for our residents, tenants, and families. We appreciate the participation as these are key to both celebrating successes and making adjustments where needed.
We are proud to report:
100% of our Health Center families reported that they would recommend our facility
Overall score for the Health Center was 4.18, coming in higher than the state average
Rating of care, cleanliness, and total rating for the Health Center were all higher than the state averages
Satisfaction with food in both the Health Center and Assisted Living (AL) was higher than the state average
Overall score from our AL families was 4.20, which blew that state average out of water
Please look for another survey in late spring. We try to do these twice per year. We appreciate the feedback and aim for 5's in all categories. That being said, if you have a comment or request that is keeping us from getting a 5 from you please talk about it with Desiree, Matthew or myself.