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A Note from the Executive Director's Desk

Meaningful Mentions

 In late November we sent out satisfaction surveys for our residents, tenants, and families.  We appreciate the participation as these are key to both celebrating successes and making adjustments where needed.

 We are proud to report:

100% of our Health Center families reported that they would recommend our facility

Overall score for the Health Center was 4.18, coming in higher than the state average

Rating of care, cleanliness, and total rating for the Health Center were all higher than the state averages

Satisfaction with food in both the Health Center and Assisted Living (AL) was higher than the state average

Overall score from our AL families was 4.20, which blew that state average out of water

 Please look for another survey in late spring. We try to do these twice per year.  We appreciate the feedback and aim for 5's in all categories.  That being said, if you have a comment or request that is keeping us from getting a 5 from you please talk about it with Desiree, Matthew or myself.

 Warm Regards,

Jenna

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